Privacy Policy

Introduction

Haag Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Information We Collect

Personal Information

We collect information you provide directly, including your name, email address, phone number, company name, and property details when you register for an account or contact us.

Usage Data

We automatically collect information about how you interact with our platform, including IP address, browser type, device information, and activity logs.

Payment Information

Payment processing is handled by our certified payment partners (Paystack, Flutterwave). We do not store your card details on our servers.

How We Use Your Information

We use your information to: provide and maintain the service, process payments, send notifications and alerts, improve our features, comply with legal obligations, and prevent fraud.

Data Security

We implement industry-standard security measures including TLS 1.3 encryption in transit, AES-256 encryption at rest, regular security audits, and SOC 2 compliance. Access to personal data is restricted to authorized personnel only.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account closure, we retain records for 7 years for regulatory compliance, then permanently delete personal data.

Your Rights

You have the right to access, correct, export, or delete your personal data. To exercise these rights, contact us at [email protected].

Contact Us

If you have questions about this Privacy Policy, contact us at [email protected] or +234 810 000 0012.